Pondgirl,

"Complaining on a forum might make you feel better and also might prevent people from using the restaurant but it won't improve anything."

Must say I do not agree with your statement.
If we do not say anything, but carry on paying for poor food and service, the Spanish restaurants will continue to do the same and take our money.
Surely part of the point of this Forum is to help/advise others ?
As has recently happened with the burgalaries in the area, where the affected have suggested other residents take more precautions etc.
Why do English people think Spain is a complete bed of roses, all of the time ?