Thanks for that Chris. I suppose its pointless them billing us for the already contracted amount that we know will be collected. However i would have liked them to have made clear to me as to what the apportioned amount they took from my bank in early Nov represented,as i was under the impression that my Oct service would be free. I suppose you are not supplied with a telephone service from Eurona? otherwise you surely would receive an itemised bill for the calls you have made to non Spanish landlines & mobiles.
Rob