For ITV virgins. Got our ITV done yesterday- the first time we have taken a car for one in Spain. Found the website confusing with our limited Spanish ( forgot all about translating it) so went to see my Catalan neighbour for him to phone on our behalf. Slight problem to start with as the main regional phone line tel.902 930 200 wasn't working but eventually found local number tel. 902 127 609 and got an appointment. Went to the office with paperwork (thankfully we had our NIEs' with us as they are needed)  and then we were told to join line one but as we could only see one queue we joined that to eventually find that was for diesels and we needed to drive round the corner and join a queue there. All sorted within ten minutes from that point onwards, and thankfully no work needed. Phew!