Hi Kevin:  We use (as does half the Brit population here I think) the La Caixa bank over at Sant Llatzer, thats over the railway at the side of the Carrefour, down to the roundabout and turn left....its on the left.  Miguel is the manager there and speaks excellent English, and is really helpful.  I think we pay about 3 uros a month, but its always personal service with no glass partition.

Liz