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Help or Advice >> Help and Advice Wanted >> EURONA PROBLEM?
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Message started by coldalba on Jan 3rd, 2012 at 9:50am

Title: Re: EURONA PROBLEM?
Post by Ebrovoice on Jan 9th, 2012 at 5:21pm
Nigel thank for your input. Are Eurona going to see to credit us for loss of service or lack of speed. I rely on fast speed downloads from the States and pay the higher rate but do not see any benefit to those who are paying the lower rate.

On a number of occasions I have not been able to meet deadlines for conference calls as I´ve had no service. It is bad enough  juggling that we are 8 hours ahead of the West Coast and often my calls are nearer midnight. The other side of the coin is I´ve had a Skype connection but couldn´t open my ´webmail´ and download the file they sent mid-call for to peruse and discuss - due to the slowness of Eurona´s system. This is very embarrassing.

I know you are not the company but a representative but would be obliged if you could pass on our discontent. It doesn´t bode well in anyone recommending Eurona to future clients either.

Thanks for the notice.
Rosie

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