Well, surprise surprise, I got a phone call from the engineer at Eurona this morning. He said they have fixed the problem and would I do a speed test while he was on the phone. I did, and we were getting just over 5 meg!!! I said great but will it stay that way. He said YES. And it did stay like that............ for all of 3 hours, then back to the usual 0.21 meg. So... not only are Eurona useless, they are liars as well.