We have been using Ebrecom without any problems at all for about 9 months.  Eurona contract cancelled; the woman who answered my call said she'd put me through to the Cancellation Consultant.......  I just wonder if his/her spouse asks what sort of day he had at the office !!   Obviously they don't want their equipment back for someone else as they haven't collected it yet.  It goes into the recycle bin soon.  Try info@ (or www.) ebrecom.com (not ebrocom of course).  They are the local retailer for guifi.net which is a global open source community.