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Message started by cubetwo on Jan 14th, 2017 at 7:26pm

Title: Ebretic Internet
Post by cubetwo on Jan 14th, 2017 at 7:26pm
Seems there has been a 28% increase in subscriptions !! Anyone else had the same increase ??

Title: Re: Ebretic Internet
Post by Nigel on Jan 15th, 2017 at 6:43am
Their Price has gone up from 14 euros + IVA to 18 euros + IVA for everyone that had the old Price of 14 euros. This is charged 3 monthly.

The current Price for new installations is 20 euros + IVA per month.

Title: Re: Ebretic Internet
Post by Eddiedog on Jan 15th, 2017 at 7:53pm
Just curious, but shouldnt we have been advised that's the €14 was an introductory price to get us signed up if this is the case? If the DD is a set amount, I'm not sure why we haven't been advised of the increase in writing as per SEPA regulations. Failure to do so can lead to the OIN being withdrawn.
Also we need to know if there are any further increases on the way and when, otherwise this could end up as expensive as Eurona in a very short space of time.

Title: Re: Ebretic Internet
Post by jollyolive on Jan 16th, 2017 at 6:00am
Totally agree

Title: Re: Ebretic Internet
Post by Nigel on Jan 16th, 2017 at 7:04am
The 14 euros wasn't an introductory price, it had been that for a couple of years or more.

Last year, in September I think, they increased to 20 euros for new installations but kept the 14 euros for existing cstomers. They have now increased this to 18 euros.

As far as I'm aware there are no further changes planned.

Title: Re: Ebretic Internet
Post by cubetwo on Apr 9th, 2017 at 9:42am
Yesterday we reached the heady heights of 0.38 Mbps download from Ebretic ...at times it was 0.25 Mbps. It has been getting worse week by week since January. Now we don't even bother to try and watch anything on You Tube or similar.

Anyone else got the same crap service?

Title: Re: Ebretic Internet
Post by ebrorob on Apr 9th, 2017 at 11:36am

wrote on Apr 9th, 2017 at 9:42am:
Yesterday we reached the heady heights of 0.38 Mbps download from Ebretic ...at times it was 0.25 Mbps. It has been getting worse week by week since January. Now we don't even bother to try and watch anything on You Tube or similar.

Anyone else got the same crap service?


Perhaps Nigel may have to adjust the "Ebretic" advert currently on this Forum to say "Speeds up to 0.75 Mb"  ;)

Title: Re: Ebretic Internet
Post by Ritaratbag on Apr 9th, 2017 at 12:29pm
Currently getting 24 mbps. on wifi, here.
Maybe lower at times and the area where you live.

Title: Re: Ebretic Internet
Post by cubetwo on Apr 9th, 2017 at 5:17pm
When installed last August we were getting 90+ Mbps!! We realised that wouldn't last but it gradually dropped to between 10 and 14 Mbps until the last 3 months when it became dire

Title: Re: Ebretic Internet
Post by jollyolive on Apr 12th, 2017 at 7:00am
I am receiving acceptable speeds but the signal fades for several minutes,this can happen several times an hour ,especially evenings,is this normal ?

Title: Re: Ebretic Internet
Post by cubetwo on Apr 12th, 2017 at 8:15am
Having realised that we were the exception so far a download was concerned I rang Ebretic and shortly thereafter the speed increased to acceptable levels  8-)

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