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La Caxia - Roquetes (Read 4911 times)
munkonminor
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La Caxia - Roquetes
Dec 11th, 2014 at 10:29am
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Anyone have an email address for this branch ? They have "frozen" my account again, this time they want "documents to verify my professional activity" - no idea what this may be....
  
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anniea
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Re: La Caxia - Roquetes
Reply #1 - Dec 11th, 2014 at 11:13am
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address according to google is
Carrer Major, 18
43520 Roquetes
Tarragona
  
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Bunter
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Re: La Caxia - Roquetes
Reply #2 - Dec 11th, 2014 at 12:37pm
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I think it's to do with the money laundering laws in that Banks have to keep your ID current. I was sent a similar request a few months ago, same bank different branch. I just took in my passport and they copied it and that was that. Just see the personnel banker in branch they deal with these enqs.  Wink

Carrer Major, 18
43520 Roquetes
Tarragona

Telephone 977 48 42 10

international.customer@lacaixa.es
  

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munkonminor
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Re: La Caxia - Roquetes
Reply #3 - Dec 11th, 2014 at 5:30pm
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Thanks Bunter. Yes, I am sure it is the money laundering issue. I took my passport in in Sept, signed a form or two and all was well, however I now have another letter asking for more info and was trying to avoid another long phone call to the branch ( as I am in UK ). I used to have the email address for the previous assistant manager but he has moved on, hence trying to get an email address for the branch.
  
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