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Poll Question: Eurona driving me crazy.....



« Created by: Hen_Fox on: Jan 10th, 2012 at 9:22am »

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 10 EURONA PROBLEM? (Read 8711 times)
coldalba
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EURONA PROBLEM?
Jan 3rd, 2012 at 9:50am
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This morning it seems I can access unsecured sites but  not mail or other sites which require SSL authentication. Is it just me? Have Eurona changed something?

PS For a few days Google seemed to think we were n the Netherlands but today it is back to thinking I am in Italy
  
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coldalba
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Re: EURONA PROBLEM?
Reply #1 - Jan 3rd, 2012 at 10:22am
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Back to normal now c/o switch off, walk around for 30 minutes and switch on again. I should have thought of that!
  
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Ritaratbag
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Re: EURONA PROBLEM?
Reply #2 - Jan 3rd, 2012 at 12:42pm
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Nigel,
Are Eurona still working up on the masts, above Tortosa, please?
Our's and neighbours connection seems very slow, and not like it used to be.
Many thanks, Rita.
  
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Nigel
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Re: EURONA PROBLEM?
Reply #3 - Jan 3rd, 2012 at 2:18pm
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Quote:
This morning it seems I can access unsecured sites but  not mail or other sites which require SSL authentication. Is it just me? Have Eurona changed something?

PS For a few days Google seemed to think we were n the Netherlands but today it is back to thinking I am in Italy


Your connection is via satellite so has nothing to do with the problems that have been suffered around Tortosa. The provider and system is totally different and as it is based in Italy it has a habbit of appearing as if you are located there sometimes.  The IP address assigned is one that is classified as 'without country' so it can theoretically appear from anywhere.  Google doas a best guess on where you are based on your IP address.  Best bet is to fix your homepage as google.co.uk not google.com then it should always come up in English.
  
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Nigel
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Re: EURONA PROBLEM?
Reply #4 - Jan 3rd, 2012 at 2:23pm
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Ritaratbag wrote on Jan 3rd, 2012 at 12:42pm:
Nigel,
Are Eurona still working up on the masts, above Tortosa, please?
Our's and neighbours connection seems very slow, and not like it used to be.
Many thanks, Rita.


They have (on 28th December) installed a brand new system that operates with different equipment and on different frequencies.  I've been field trialling it the last few days and it's working well. If anyone has problems let me know.  We are planning to migrate anyone with problems to the new system.
  
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Ritaratbag
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Re: EURONA PROBLEM?
Reply #5 - Jan 3rd, 2012 at 3:11pm
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Speed is slow, takes ages to download, and can't stream i.player.
Skype over last few weeks has been very poor.
Hope it gets sorted soon.
Thanks again, for your updates.
  
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coldalba
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Re: EURONA PROBLEM?
Reply #6 - Jan 3rd, 2012 at 5:09pm
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Nigel

When you say they/you have been trialling new equipment and services are we talking about the satellite system because if so please book me in for a change to get rid of the system frequently failing after 15 minutes.
Ed
  
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PlanesPete
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Re: EURONA PROBLEM?
Reply #7 - Jan 3rd, 2012 at 11:06pm
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Hi Nigel, we are having the same problem of not being able to access HTTPS:// addresses. We are near Perello and access the mast at l'Ametlla on WiMax. Any News?
  
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jollyolive
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Re: EURONA PROBLEM?
Reply #8 - Jan 4th, 2012 at 7:09am
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Nigel,  can you please chase Eurona for helping themselves to 110.11 euros instead of 70   initial installation cost.   thank you,
  
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PlanesPete
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Re: EURONA PROBLEM?
Reply #9 - Jan 4th, 2012 at 8:09am
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SSL connections are working again this morning and speed is back to nornal.
  
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Nigel
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Re: EURONA PROBLEM?
Reply #10 - Jan 4th, 2012 at 8:10am
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Have done. The will most likely apply a credit so not charge you this month. Am waiting for a reply from the admin people.
  
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Re: EURONA PROBLEM?
Reply #11 - Jan 6th, 2012 at 5:50pm
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Hi Nigel,
As you know I have been having problems getting and staying on the Internet since beginning December and not been able to use the phone is a nightmare. Its just taken me 40 minutes to get on now. Can you help please !!!
Thanks Bulldog.   
  
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Ritaratbag
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Re: EURONA PROBLEM?
Reply #12 - Jan 7th, 2012 at 1:45pm
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Nigel,
Internet is worse than ever at the moment.
Last night only two lights were showing, on the little box!
Today after doing speed tests etc. it came up as D.   Pathetic!
  
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Nigel
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Re: EURONA PROBLEM?
Reply #13 - Jan 7th, 2012 at 3:37pm
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I'll be starting to migrate people next week - would have started earlier were it not for the wind and getting a really bad cold.. Will be in touch asap.
  
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Ritaratbag
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Re: EURONA PROBLEM?
Reply #14 - Jan 7th, 2012 at 3:58pm
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Thanks Nigel,
Hope the cold gets better soon.
Regards, Rita.
  
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